• Genuine and guaranteed products
  • Genuine and guaranteed products

Frequently Asked Questions

 

Are your products original?
Yes, all of our products are 100% original and guaranteed by the authorized distributor. At Clex, we ensure authenticity and top quality every time.
 
How long does delivery take?
Delivery time depends on the city:
• Within Saudi Arabia: 1–4 business days
• Major cities usually within 24–48 hours
 
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available with a small service fee. The fee will appear during checkout.
 
How can I contact customer support?
You can reach us through:
📧 Email: [email protected]
📞 WhatsApp: 0551227891
 
Can I return a product?
Yes, you can request a return within 7 days as long as the product is unused and in its original condition. Please check our Return & Exchange Policy for full details.
 
How do I track my order?
Once your order is shipped, you will receive a tracking number via SMS and WhatsApp. You can also log in to your account to view your order details anytime.
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